Remote desktop support you actually control.
RocketHelper runs on your servers. Client connections go through your infrastructure, not ours. Every session is direct, encrypted, and private.
Your server. Your sessions.
Most remote support tools route traffic through the vendor's cloud. RocketHelper doesn't. You host the relay server. Client connections stay on your infrastructure. We don't see your sessions, your files, or your client list.
Built on open source
RocketHelper uses RustDesk, a proven open-source remote desktop protocol. No proprietary lock-in. If you want to inspect the networking code, you can read it yourself. We add the admin layer, branded installers, and managed infrastructure on top.
Included in every plan
- One-click client install — branded installer with your company name
- Full desktop control — keyboard, mouse, clipboard, multi-monitor
- Unattended access — connect to managed machines anytime
- File transfer — move files between machines mid-session
- Session recording — record for compliance or training
- Multi-platform — Windows, macOS, Linux
Built by people who needed it
Rocket Campaign, Inc. builds RocketHelper because the alternatives are either overpriced or route your data through someone else's servers.
We build on RustDesk, an open-source remote desktop project with a mature protocol. We add the admin dashboard, branded client installers, and relay infrastructure. You get a complete remote support platform that runs where you put it.
No cloud middleman. No per-session tracking by a third party. No surprise price increases once you're dependent on the tool. You pay a flat monthly rate, host on your own servers, and own the relationship with your clients.
What the platform does
Everything you need to run remote support for your clients, hosted on your own infrastructure.
Remote desktop control
Full keyboard, mouse, and clipboard control over an encrypted connection. Multi-monitor support included. The connection is peer-to-peer when possible, relayed through your server when direct connection fails.
Branded client installer
Your clients download an installer with your company name on it. Not a generic app they've never seen. You control the branding, connection target, and update channel.
Unattended access
Install the client once on managed machines. Connect anytime, whether someone's at the desk or not. Useful for servers, kiosks, and workstations you maintain on a regular basis.
File transfer
Drag files between your machine and the remote desktop during any active session. No email attachments, no shared drive links, no workarounds.
Session recording
Record sessions automatically or on demand. Useful for compliance, training new technicians, or resolving disputes about what happened during a support call.
Admin dashboard
Manage your team, view session history, control device groups, and see who's connected right now. One interface for the whole operation.
Pricing
Flat monthly rate. No per-session fees. No annual lock-in.
- 1 technician
- 25 devices
- Unattended access
- File transfer
- Session recording
- 5 technicians
- Unlimited devices
- Unattended access
- File transfer
- Session recording
- 15 technicians
- Unlimited devices
- Unattended access
- File transfer
- Session recording
- Custom technician count
- Unlimited devices
- Dedicated infrastructure
- Priority support
- Custom integrations
All accounts require admin approval. No credit card needed to get started.
Get in touch
Have questions about RocketHelper? Want to discuss an enterprise setup? Send us a message or email us directly.
[email protected]